CHARMZ Privacy Policy with Terms & Conditions :

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on travel4softech.com. The website offers travel related services. We collect the following personal information to provide the services mentioned above.

Aadhaar Details : (Name, D.O.B, Address and other)

PAN card details : (Income proof for taxable purposes if any for banks)

Shop/ Agency name : (For our own convenience)

The Way We Use Information :

We use the information you provide about yourself when creating your account. We do not share this information with outside parties, only sharable with company (if emergency appears). We will use this information to occasionally inform you of promotions being run on the website. Within each email, you will be provided an option to opt out from receiving such emails in the future. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to share with advertisers. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security :

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access or Correct Your Information :

You can access all your personally identifiable information that we collect by approaching us and verify by contacting our customer service department. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. Only the username and Shop/Agency name once provided cannot be replaced/changed, rest all is changeable and accessible.

Legal:

All your money and data or any private information is safe and secure through many cyber laws, payment gateways, management credentials and physical guarantee. You do not have to worry, if you find anything malicious then you could file a case against both the parent company and Charmz. You can verify it by Ministry of Corporate Affairs.

The company provides an engaging platform for the Agents to create maximum attention of the Customers :

Terms of Use & Service

This web site "Charmz.in" is published and maintained by Charmz Services, a company incorporated and existing in accordance with the laws of the Republic of India. When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below. When you access any sub-site (whether belonging to an ‘associate’ of Charmz or otherwise) through this site, then such sub-site may have its own terms and conditions of use which is specific to such sub-site. Sub-sites may contain such additional terms and conditions of use as may be set out in such sub-site.

These Terms and Conditions of Use and any additional terms posted on this Site together constitute the entire agreement between Charmz and you with respect to your use of this Site.

Site and Its Contents

This Site is only for your personal use. You shall not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.

As long as you comply with the terms of these Terms and Conditions of Use, Charmz grants you a non-exclusive, non-transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.

Access to certain areas of the Site may only be available to registered members. To become a registered member, you may be required to answer certain questions. Answers to such questions may be mandatory and/or optional. You represent and warrant that all information you supply to us, about yourself, and others, is true and accurate.

Ownership

All materials on this Site, including but not limited to audio, images, software, text, icons and such like (the "Content"), are protected by copyright under international conventions and copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content.

There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by Charmz or otherwise. By displaying them on this Site, Charmz is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

You may download such copy/copies of the Content to be used only by you for your personal use at home unless the subsite you are accessing states that you may not. If you download any Content from this Site, you shall not remove any copyright or trademark notices or other notices that go with it.

Others Rights :

If this Site contains bulletin boards, chat rooms, access to mailing lists or other message or communication facilities, you agree to use the same only to send and receive messages and materials that are proper and related thereto. By way of example and not as a limitation, you agree that when using the Site or any facility available here from, you shall not do any of the following:

1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others

2. Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information

3. Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents therefor as may be required by law

4. Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another’s computer

5. Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded

6. Falsify the origin or source of software or other material contained in a file that is uploaded

7. Advertise or offer to sell any goods or services, or conduct or forward surveys, contests or chain letters, or download any file posted by another user of a Forum that the User knows, or reasonably should know, cannot be legally distributed in such manner.

User's Material

You are prohibited from posting or transmitting any defamatory, libellous, obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law.

Charmz assumes no liability or responsibility arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libelous, obscene or profane material. Charmz may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates Charmz's policies in any way.

Charmz will fully cooperate with any law enforcement authorities or court order requesting or directing Charmz to disclose the identity of anyone posting such materials.

Charmz Rights

If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated by Charmz, as non-confidential.

You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way Charmz uses such material.

Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by Charmz anywhere in the world, in any medium, forever.

Transmitted Material

Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (send in code). Sending a message to Charmz does not cause Charmz to have any special responsibility to you.

The copyright in the contents of this website belong to Charmz. Accordingly, Charmz reserves all rights. Copying of part or all the contents of this website without permission of Charmz is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided.

Cancellation Policy

For domestic flights cancellation request will be accepted upto 3 hours before departure.

For international flights we require the cancellation request 5 hours before departure.

· Scan copy of the ticket will be required in case if flight gets cancelled or delayed by more than 2 hours for domestic flights.

· Air Asia, Air Arabia, Tiger Airways tickets are fully non-refundable and no refund will be issued against the cancellation of such tickets.

· In case of partial cancellation, the refund process takes up to 90 days depending upon the airlines.

Refund Policy

The refund amount in case of any cancellation will be refunded within 48 hours, in case of no show the refund will be processed only after we get refund from the airlines, after deducting the airline cancellation charges and Charmz’s service charge. The amount will be refunded in the form of e- money (limit) in your portal, the refund amount will not be deposited directly in your bank account, debit/credit card.

Disclaimer

The material in this Site could include technical inaccuracies or typographical errors. Charmz may make changes or improvements at any time.

The materials on this site are provided on an “As Is” basis, without warranties of any kind either expressed or implied. To the fullest extent permissible pursuant to applicable law, Charmz disclaims all warranties of merchantability and fitness for a particular purpose.

Charmz does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavour to ensure your fullest satisfaction.

Charmz does not warrant or make any representations regarding the use of or the result of the use of the material on the site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from other service providers such as airlines, hotel owners and tour operators.

You acknowledge that this Website is provided only on the basis set out in these terms and conditions. Your uninterrupted access or use of this Website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Website.

Charmz does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site.

You also acknowledge that through this Site, Charmz merely provides intermediary services in order to facilitate highest quality services to you. Charmz is not the last-mile service provider to you and therefore, Charmz shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (airline, travel/tour operator, hotel, facility or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available in this Site. Charmz will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site.

Notwithstanding anything else to the contrary contained elsewhere herein or otherwise at law, Charmz’s liability (whether by way of indemnification to you or otherwise) shall be restricted to a maximum of INR 1000 (Indian Rupees One Thousand only).

Availability

The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location. You should check with your local Charmz authorized representative for the availability of specific products and services in your area.

Terms and Conditions of Use

Charmz may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.

Charmz may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

Charmz reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of Charmz’ systems as well as its clients’ interests are and remain, well-protected. Towards this end, Charmz may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.

If Charmz, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then Charmz may cancel the said orders at any time up to 4 hours before the scheduled time of departure of the relevant flight or 4 hours before the expected date of visit to any property booked through Charmz.

General Provisions

You may travel to certain destinations which involve greater risks than others, entirely at your risk as to cost and consequences.

Charmz requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain international destinations.

By offering for sale travel to particular international destinations, Charmz does not represent or warrant that travel to such point is advisable or without risk. Charmz does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.

Charmz reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. Charmz shall have no obligation to take the needs of any User into consideration in connection therewith.

Charmz reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice.

No waiver by Charmz of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.

If any dispute arises between you and Charmz during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Mumbai. The arbitration proceedings shall be in the English language.

The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.

Charmz provide B2B wholesale rates which must be sold as part of package and must not be standalone.

These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Faridabad, Haryana, India.